Test with Firefox

IBM Quarter Century Club of Victoria > Help Desk Tickets > Test with Firefox


Ticket #: 164
Subject: Test with Firefox
Category: Other
Severity: Severity 4 – Minimal business impact
Description:

See Net Promoter Score 2018 for Top Brands compared with IBM

To quote:Net Promoter Score 2018 for Top Brands compared with IBM

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company’s revenue if used properly.

The main advantages of NPS are close correlation with a company’s growth and easy collection, interpretation and communication of the data.

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Brands / Electronics is 45.

Mouse across the infographic on the above web page to see how IBM compares with other well-known brands. Below is a snapshot:

 

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Submitted By: Tom O'Dea (Webmaster)
User's Email Address:
Date Opened: 14/08/2018 at 9:52
Date Last Updated: 14/08/2018 at 12:59
Status: Closed
Assigned To: Tom O'Dea (Webmaster)

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